FREQUENTLY ASKED QUESTIONS

Product Info and Storage Tips

Store in a cool, dry place away from direct sunlight and moisture. No refrigeration needed—just keep them sealed in an airtight container or their original packaging.

t’s best to avoid refrigeration, as it can introduce moisture and affect quality. If you live in a very warm climate, store the product in an airtight container in a dry, shaded cabinet.

Chocolates last for 18 months. Tablea, Cocoa Powder, and Cacao Nibs last for 24 months. Cocoa Butter lasts for 3 years.

Always check the “Best Before” date on the packaging for guidance.

Yes! The white film is called “cocoa bloom,” a natural occurrence when cocoa butter separates due to temperature changes. It’s safe to consume and won’t affect the taste once melted.

Watch out for these signs:

If it smells sour or off instead of chocolatey, it’s not safe to use; if it tastes bitter in a bad way or just “off,” throw it out.

Allergy and Dietary Info

This product is made in a facility that also processes dairy and peanuts. While we follow strict manufacturing practices to avoid cross-contamination, trace amounts may still be present. Not recommended for individuals with dairy or peanut allergies.